KeyScan products must be registered and their warranty activated within 30 days of purchasing of the product. This warranty is valid only for warranty activated products. It is extended only to the original end-use purchaser and shall not be extended to any other person or transferee.
Returns within 30 days to customers who purchased directly from KeyScan Inc., in continental USA only.
Only customers who purchased directly from KeyScan Inc, in continental USA, may return most new, unopened items within 30 days of delivery for refund. Full unit's price refund if keyboard, cable, power adapter and packaging have no damage. Product must be returned in the original KeyScan box (no writing/sticking/taping on the box); it must be wrapped properly to prevent damage. If damaged, amount of refund will be determined according to damage.
Units deemed defective may be returned for a replacement during one year from purchase date. Proof of purchase and unit's serial number required. S&H non-refundable.
Shipping of authorized return and replacement applicable only in the continental USA.
More details at terms & conditions